7 Mistakes Brands Need to Stop Committing on Social Media

Social media is a science. Many small business owners think they could manage their brand’s social channels just like they manage their own personal account leading to lethal mistakes. Post As You Go For brands, posting without a proper strategy is a waste of time and resources. A strategy helps you identify your audience, andContinue reading “7 Mistakes Brands Need to Stop Committing on Social Media”

The Social Agenda: Social Media in Light of 2020 Trends

The trends in social media are changing the entire landscape, pushing brands to rethink their strategies and tactics. New questions are coming up and the answers are subject to trial and error as the social world moves into untested waters. New Metrics We are moving into a world without likes. With Facebook and Instagram toyingContinue reading “The Social Agenda: Social Media in Light of 2020 Trends”

Are Social Media Influencers Worth the Investment?

The right answer to this question is not every social media influencer is worth the investment. Actually some of them can have a negative effect on your brand, those un-influencers. Followers, engagements and likes, are the data that most marketers use to choose and report on influencers marketing, but in this case they are notContinue reading “Are Social Media Influencers Worth the Investment?”

How Reputation Management Can Cushion Hits During Social Media Crisis

It could happen to anyone. You might wake up one day and find your brand under attack on social media due to an unfortunate event causing reputational damage that can cost you millions in PR efforts to repair. Reputation management should start before crisis occur to cushion your brand against expected and unexpected hits. TakeContinue reading “How Reputation Management Can Cushion Hits During Social Media Crisis”

Community Management: How to Turn Followers to Advocates?

Growing communities is one important KPI for marketers, but what comes next? There is a reason you want to increase the number of followers and fans and it goes beyond creating awareness or even getting your sales done. Advocacy. You want your community to become your advocates increasing their lifetime value. Here are 5 tacticsContinue reading “Community Management: How to Turn Followers to Advocates?”

Prioritizing Social Media Networks to Stay Relevant

No one can deny the impact of social media on influencing behavior among its users. However, this influence doesn’t come cheap. Where should you put your money and efforts and what are the channels that should come last on your priority list? The answer largely depends on two main factors: your industry and audience. MostContinue reading “Prioritizing Social Media Networks to Stay Relevant”